Protected submission
Documents are collected through the dedicated flow and are not published on the profile.
RoomUpItalia safety
Identity verification for safer rentals
Identity verification adds a layer of trust to a profile without making the documents used for verification public. Other users may see the verification status, while confidential information remains protected.
Quality checks
The platform checks that submitted material can be used for the verification process.
Authorized review
When required by the process, authorized staff review the necessary elements before closing the verification.
Document protection
Documents used for verification are not public and are handled with protection measures, limited access and dedicated retention rules.
A clear status
Other users can know the verification status without accessing the documents or confidential information used to perform the check.
Verification is not a guarantee
Verification increases the information available and can reduce some risks, but it cannot predict a person’s future behaviour and does not replace normal caution.
FAQ
Frequently asked questions
Which documents are accepted?
Identity card, driving licence, passport and residence permit.
Does the document need to be readable?
Yes. Submitted material must be clear enough to allow the checks required by the procedure.
Do the documents become public?
No. Documents used for verification are not published on the profile and remain accessible only within the authorized verification process.
Does verification guarantee a person’s future behaviour?
No. Verification increases the information available and can reduce some risks, but it is not a guarantee of a user’s future behaviour.
